The Six Traits of Top Leaders

“Do the best you can until you know better. When you know better, do better.” – Maya Angelou

As we reflect on the year and the impactful leaders we have worked with, the question that comes to mind is what have these leaders been doing to get top results?

We wanted to end our 2022 newsletter series by celebrating some exceptional behaviors we have had the honor to observe in leaders inspiring others to do and “be” better.


  1. Listening – It sounds basic, but listening is the #1 way to ensure your employees feel heard and seen. Most employees know you as a leader cannot fix everything, but to truly be able to express their ideas or concerns can validate their voice matters.
  2. Revising Boundaries – Leaders have had to make tough decisions this year outlining a “return to work” plan, while balancing the concerns of their employees. And with these tough decisions, we have witnessed leaders setting their own boundaries as a reset following the pandemic. Setting boundaries isn’t selfish, it’s necessary to support your well-being.
  3. Asking for Feedback – It takes humility and courage to ask for feedback and can be the top indicator in creating a positive team culture. It has been refreshing to see so many leaders ask how they can improve, role-model apologies, and apply their new learning.


  1. Compassionate – The greatest gift leaders can give to their team members is showing up human. Being able to show compassion for themselves and others not only builds connection, but also trust within relationships.
  2. Resilient – Navigating unfamiliar territory each day continues to be exhausting for most, and we’ve seen remarkable resilience from leaders embracing the unknown. It’s easier to resist change, and yet we have witnessed leaders adapt and accept, focusing on what they can control while making self-care a priority. They are clever enough to put on their own oxygen mask first before helping others with theirs.
  3. Authentic – Saying “I don’t know,” or “I need help” has been a cornerstone in the growth of our leaders this year. Those are not easy phrases to say, but it shows bravery and models the very behavior we want emerging leaders to encompass.

With all the examples listed above the main theme is this – leaders have a difficult job trying to be strong and carry the burden of their employees, and yet, the more they can show up human and sincere, the greater connection and community they have built.